Information Services

Information Services

Surveys

What marketing pieces are you missing?

  • What do our customers think of us?
  • In what areas do we need to improve?
  • Where is the potential for growth in this territory?
  • What percent of market share do my competitors have?
  • How can I increase my market share?

Our customer and market surveys are the perfect way to fill in this valuable information. Our business-to-business surveys will enable you to learn what you're doing well and where you need to improve in order to foster your company's growth and success. You can choose whether your survey is done 'blind,' on behalf of you, or a combination of both.

All surveys are customized to your needs and goals. In order to maximize the quality of the results, surveys are conducted via phone. Once the data is compiled, we provide you with a comprehensive analysis with specific recommendations for change. These results will greatly benefit your company and your company's bottom line.

The J & J Haimes Difference

There are many companies you can choose to perform customer and market surveys. However, J & J Haimes doesn't just administer the survey and provide you with results. Our professional staff understands how to ask the RIGHT questions to elicit the feedback you want. We specialize in open-ended questions and drawing out information. We effectively ask the question WHY to encourage additional information from respondents - information that is critical to making the necessary decisions to improve your company's processes.

Let us help you get the information you need to increase customer retention, improve your sales process and pave the way for better overall performance, today! Contact J&J Haimes today to find out more.

Database Management

Database Management

As part of our marketing services, or as a stand-alone service, J & J Haimes' can set-up, update, or maintain your critical databases. We'll start by contacting your customers via telephone to gather and update vital data including:

  • The status of their business
  • Updated address information
  • Number of store locations
  • Marketing information specific to each customer

This is vital information you can use to develop your marketing and sales strategies to effectively meet the needs of your clientele. Utilizing an updated and customized database will save you time and help you achieve better results from all your marketing efforts. This is the perfect service for your business if you have an out-of-date or inconsistent store locator.

Want to find out more? Contact J&J Haimes today and see the difference we can make!

The J & J Haimes Difference

We get it right so that you have clean and complete data. When we call and update the basic record information, we also are able to ask those questions of your customers that you really would like to know, but simply don't have the time or staff to ask. We can customize the questions for different sets of customers, and are able to draw on our years of experience in database management to know when a question should be asked or added.

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